Last Updated: 2020-11-20
1.1. Converto guarantees that personal and business data obtained from the app user (also referred to as data subject) and app user’s clients (store visitors) will never be disclosed to any third party except for our trusted data processors listed in 5.3.
1.2. Converto reserves the right to use the statistics collect from running ads by Converto app within Converto ad network as well as other advertising means such as social networks (facebook, instagram), or search networks (google, bing, yahoo). This refers to but isn’t limited to collecting, analysing, storing, aggregating and publishing data in a form of research and case studies.
- Use of personal data
2.1. Converto uses the following personal data:
User agent to render the ads properly
IP for geo targeting and fraud control
Cookies to improve ad targeting based on browsing and purchase history. Converto might also set their own tracking pixels from third parties such as facebook, google, instagram or others in order to drive targeted traffic to User’s store.
2.2. Converto reserves the right to store the above-mentioned data in its internal database as well as provide it to the 3rd party data processors listed in 5.3.
2.3. The access to all the assets listed in 2.1 is to be provided by the data subject during the application onboarding process.
2.4. Personal data is stored by Converto during the whole period of the app usage and up to 1 year after the user chose to stop using Converto services unless procedures listed in 4.2 and 6.5 are initiated.
2.5 If the user chooses to transfer any personal data to Converto, he/she guarantees that a proper consent for data collection, storage and transfer has been obtained from the data subjects.
- Use of business data
3.1. Converto uses the following business data:
Store’s url, email, currency, products.
3.2. Converto reserves the right to store the above-mentioned data in its internal database as well as provide it to the 3rd party data processors listed in 5.3.
3.3. Business data is stored by Converto during the whole period of the app usage and up to 1 year after the user chose to stop using Converto services unless procedures listed in 4.2 and 6.5 are initiated.
- Consent for data use
4.1. The data subject allows Converto to process all the necessary personal and business data before creating a Converto account.
4.2. The data subject has the right to revoke the consent for data use at any time by uninstalling Converto app. This will suggest an immediate termination of service Converto provides as the data is vital for Converto operation for reasons provided in 2.1 and 3.1.
- Third-party data processors
5.1. Converto uses services of 3rd party data processors to make sure that the users are duly informed about all the aspects of the app operation.
5.2. Converto has made sure that the 3rd party data processors it cooperates with take data security very seriously and are compliant with all major data protection regulations, including GDPR.
5.3. The following data processors may receive and store the personal and business data obtained from the data subject:
- Amazon Web Services, Inc.
- Intercom Inc.
- Facebook Inc.
- Rights of the data subject
6.1. The data subject has the right to:
- be duly informed about his/her personal data that is being processed by Converto and 3rd party data processors
- request a digital copy of all the personal data Converto has
- request a correction in the information Converto processes if a discrepancy is found
- request a deletion of all the personal data that is being processed by Converto and 3rd party data processors
6.3. A digital copy of the personal data processed by Converto and 3rd party data processors can be requested via e-mail email@example.com and shall be provided within 10 working days from the moment the request was received.
6.4. A request for deletion of the personal data processed by Converto and 3rd party data processors can be sent via e-mail firstname.lastname@example.org and shall be fulfilled within 10 working days from the moment the request was received.
7.2. Any data-related questions are to be sent to email@example.com.